Thought for the Day--May 24, 2011: Dear Norton Support, Help!


Computers are like Old Testament gods; lots of rules and no mercy.
--Joseph Campbell
I'm trying to verify my sites as Norton Safe Sites, but on blogger adding meta-tags and accessing the root files are not possible. I spent half the morning trying to find Norton support, but all I get is "Nathan," a virtual assistant, who was, well, not too helpful. So I e-mailed the following to Norton:
Dear Norton Support,

Unfortunately, none of the [three coding] options [offered] work on the blogger platform, because blogger does not permit Meta-tags or any other kind of code in the heading, and there are no root files, at least that are accessible by blogger users.

Although they do have an html gadget/widget, it cannot be placed in the head; however, it can be placed on the template, which surely could be accessible by your reviewers, no?

By the way, "Nathan" was useless and could not answer my question.

I called him a moron; I'm afraid I hurt his virtual feelings.


Best,

JSS

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